Nurse Resilience in The Covid-19 Pandemic at Palang Merah Indonesia, Bogor Hospital

Authors

  • Mochamad Arfan Fachturohman Esa Unggul University
  • MF Arrozi Adhikara
  • Kemala Rita Wahidi

DOI:

https://doi.org/10.35654/ijnhs.v5i1.502

Keywords:

quality of work life, role conflict, work stress, nurse performance

Abstract

Introduction: The nurse's performance was successful in carrying out the task and achieving the stated goals. The performance can be declared excellent and successful if the desired goals can be appropriately performed. Method: The design of this study was a correlational quantitative analytic study with a cross-sectional study design. The analysis technique used structural equation modeling. The sampling technique used probability sampling, namely disproportionate stratified. Measurements in this study used a questionnaire distributed to 210 respondents and a questionnaire that returned several 210 sets of questionnaires. Results: The results showed that quality of work-life, role conflict and work stress were influence to nurse performance; quality of work-life was an influence to work stress; role conflict was an influence to job stress; job stress was an influence to nurse performance; quality of work-life was an influence to nurse performance, and role conflict was an influence to nurse performance. Recommendation: The research implication for management has to improve the nurses’ performance by increasing the quality of work-life and controlling role conflict and work stress so that performance results become better and support achievement.

Downloads

Download data is not yet available.

References

(1) Chen Q, Liang M, Li Y, Guo J, Fei D, Wang L, He L, Sheng C, Cai Y, Li X, Wang J, Zhang Z. Mental health care for medical staff in China during the COVID-19 outbreak’, The Lancet Psychiatry. 2020; 7(4):e15-e16

(2) Syvertsen, Amy K, Constance A. Flanagan, and Michael D. Stout. Code of Silence: Students’ Perceptions of School Climate and Willingness to Intervene in a Peer’s Dangerous Plan. Journal of Educational Psychology. 2009; 101 (1): 219 – 232

(3) Gibson, Ivancevich Dan Donnelly. Organisasi, Jakarta: PT. Erlangga. 2014

(4) Robbins SP. Perilaku Organisasi. Jakarta: PT. Gramedia. 2016

(5) Cascio WF. Managing Human Resources: Productivity, Quality of Life, Profits. McGraw-Hill: Irwin. 2006

(6) Frone MR, Russell M, Cooper ML. Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-family Interface." Journal of Applied Psychology. 1992; 77 (1): 65-78.

(7) Nurbiyati T. Pengaruh Quality of Work Life Terhadap Kinerja Pegawai Dengan Disiplin dan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Siasat Bisnis. 2014; 18(2):246-256

(8) Surya IBK, Yo Putu MP. Pengaruh Beban Kerja Terhadap Kepuasan Kerja Dengan Stres Kerja Sebagai Variabel Mediasi. E-Jurnal Manajemen Unud. 2015; 4(5): 1149-1165

(9) Wijaya A. Pengaruh Beban Kerja Terhadap Kepuasan Kerja dengan Stres Kerja Sebagai Variabel Mediasi Pada Pekerja di Hotel Maxone di Kota Malang. Parsimonia. 2018; 4(3): 278-288

(10) Tjokro CI, Asthenu JR. Pengaruh Konflik Peran Ganda dan Stres Kerja Terhadap Kinerja Perawat Rumah Sakit Umum Dr. M Halussy Ambon. Arthavidya Jurnal Ilmiah Ekonomi. 2015; 17(1): 1-11

(11) Fried B, Fottler MD, Johnson JA. Human resources in healthcare: Managing for success. 2nd Ed. Washington DC: AUPHA Press. 2005

(12) Astitiani NLPS, Sintaasih DK. Peran Mediasi Knowledge Sharing Pada Pengaruh Quality of Work Life dan Kepuasan Kerja Terhadap Kinerja Karyawan. Matrik Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan. 2019; 13(1): 1-14

(13) Kalendasang MP, Bidjuni H, Malara RT. Hubungan Konflik Peran Ganda Perawat Wanita Sebagai Care Giver Dengan Stres Kerja di Ruangan Rawat Inap Rumah Sakit Jiwa Prof. Dr. VL Ratumbuysang Provinsi Sulawesi Utara. E Journal Keperawatan. 2017; 5(1): 1-9

(14) Lazarus RS, Folkman S. Stress, Appraisal, and Coping. 1984. New York: Springer Publishing Co.

(15) Anicich EM, Hirsh JB. The psychology of middle power: Vertical codeswitching, role conflict, and behavioral inhibition. Academy of Management Review. 2017; 42(4): 659-682.

(16) Al-Numaini H, AL Bashtawy M, Qaddumi J, Baqir M, Suliman M, Abdalrahim A, Alkhawaldeh A. Impact of Occupational Stress on Nurses’ Job Performance According to Nurses Perception. Medico-legal Update. 2021; 21(3): 252-255.

(17) Walton RA. Quality of Work Life: What is it? Sloan Management Review. Fall. 1973: 11-21.

(18) Ebbers JJ, Wijnberg NM. Betwixt and between Role conflict, role ambiguity and role definition in project-based dual-leadership structures. Human Relation. 2017; 70(11): 1342-1365

(19) Bakar ZA. Role Demands, Work-Family Conflict and Motivation: A Proposed Framework. 2015;7(2):78–87.

(20) Schmid S, Roesler U, Kusserow T, Rau R. Uncertainty in the workplace: Examining role ambiguity and role conflict, and their link to depression-a metaanalysis. European Journal of Work and Organizational Psychology. 2014;23(1):91–106.

(21) Yasa IMW. Pengaruh Konflik Peran dan Ambiguitas Peran Terhadap Kinerja Pegawai Melalui Mediasi Stres Kerja Pada Dinas Kesehatan Kota Denpasar bali. Jurnal Ekonomi & Bisnis. 2017;4(1):38–57.

Downloads

Published

2022-02-20

Most read articles by the same author(s)